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Account recovery
Help members who can't sign in: answer waiting reset requests, or create a recovery link directly.
Waiting for a recovery link
Before you create a link
- Confirm who is asking through a channel you already know belongs to them, not only the address that asked.
- Create the link and send it to that person yourself.
- The link signs in whoever opens it and can be used once. If it is lost, create a new one.
Requests wait here only when password resets come to you (operator mode). When resets are sent by email, members reset their own password and nothing is queued.